• No refunds, only exchanges or store credit.
  • Flash Sale items are eligible for exchange/store credit only.
  • Returned items must be in original condition without stains, scents, or signs of wear.
  • Return shipping is the customer’s responsibility unless the product is defective.
  • Exchanges must be initiated within 7 days of delivery.
  • Returns must be approved before being sent. Unauthorised returns will be refused.
  • We do not currently accept international returns/exchanges.
  • Rein Fleuré is not responsible for lost returns during transit.